Once 20H2 is installed, it will find the Conexant audio driver again and complete the update. Go to the Windows 10 software download location and click on Update now. Now right-mouse click and uninstall the audio driver. Scroll down to the Sound, video and Game controller section and click on the Conexant audio. For these systems, you need to type “device manager” in the search box. The blocking drivers have numbered filenames from uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower.įor some systems, Conexant has offered up the updated driver and the system can install 20H2 for others, the new drivers haven’t been released.
Windows 10 computers affected by this known issue come with Conexant ISST Audio or Conexant HDAudio drivers (shown under “Sound, video and game controllers” in Device Manager). We already know one reason 1909 can’t get 20H2: the infamous Conexant audio driver problem.